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Code of Ethics
The Quality Service Contractors (QSC) exists to lead the industry by
providing quality products, programs, services and opportunities
essential to the success of our members. To accomplish these goals the
following Code of Ethics has been established. All members of QSC agree
to adhere to them as an expression of their principles of proper conduct
in the pursuit of business. These principles shall extend to the public,
our fellow contractors, our employees, and the organization.
Obligation Of The QSC Contractor
- Will provide the plumbing, heating, cooling and electrical
services of our industry to the fullest extent of my ability.
- Will protect the environment as well as the health, safety, and
comfort of the public and my clients.
Obligation To The Public
- Will conduct my individual operations according to the highest
professional standards.
- Will faithfully fulfill all contracts.
- Will provide the best possible client service at a fair price.
- Will develop, through continual study, the highest degree of
knowledge of our industry.
Obligation To Our Fellow Members
- Will encourage the free exchange of ideas.
- Will meet with fellow members and promote all the precepts of this
code.
- Will present a broad and favorable image of the industry across
our nation.
- Will promote equal treatment of all plumbing, hvac and electrical
contractor members.
- Will oppose any discriminatory practices against any of our
members.
- Will not engage in recruiting employees from fellow QSC members.
Obligtation To Our Employees
- Will provide opportunities for training, employment, career
advancement and economic security in a progressive manner to all those
who apply themselves.
- Will provide an environment that promotes integrity, honesty, and
team work.
- Will provide an open door policy to encourage input that will
better our company.
- Will provide proper tools, uniforms, etc. to present a favorable
image in the community of both our company and QSC.
- Will provide a complete understanding to all employees what it
means to be a QSC member.
Obligation To Our Organization
- Will promote the spirit of this code and the objectives of our
industry by increasing participation in QSC and the PHCC-National
Association.
- Will establish and maintain the highest level of mutual respect
and goodwill with all segments of the industry.

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